Frequently Asked Questions

Everything you need to know about your Quad Lock fashion experience.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and local customs processing.

What is your return policy for apparel?

We offer a 30-day return policy on all unworn items with original tags attached. Please ensure the garment is free of makeup, perfume, or any signs of wear to qualify for a full refund.

How do I determine my correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and hips to compare against our specific garment dimensions for the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

Quality and ethics are at our core. 80% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% sustainable materials by 2025.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.